Ordering Information
Lovers Lane makes every effort to ensure the items featured in our catalogs are in stock and available at the time our catalogs are printed. As the catalogs age, so do the items featured. Therefore, items in catalogs are not guaranteed to be in stock for any specific period of time, also unforeseen customer demand may cause items to sell out earlier than expected or planned. Please ensure to include a phone number where you can be reached with placing a mail order so we are able to contact you in the event the item(s) you wish to purchase are no longer available. We encourage customers to visit our website to view our full inventory and what is currently in stock.
When placing an order and providing your e-mail address, it is strictly used to give you order confirmation and ship confirmation e-mails. You will only receive marketing e-mails from Lover's Lane when you subscribe to our e-mail list.
Placing an item in your cart does not guarantee stock availability upon checkout. Be sure to double check your order before you click Submit.
Discounts and Promotions:
Discounts/coupons can not be redeemed in conjunction with another similar promotion. Many offers have a unique coupon code which is to be used in the shopping bag at checkout, and our website allows you to redeem only one discount or promotion at a time. Promotions, discounts, and coupons have expiration dates and are only valid while supplies last. Price adjustments will not be made on previous purchases that are in transit or already delivered. Lover's Lane reserves the right to cancel any order because it is unauthorized, altered, or ineligible use of discount/coupon. We reserve the right to modify, cancel, or make substitution to a promotion due to lack of inventory, omissions, system error, or unforeseen problems. All of the times and dates indicated for Lover's Lane discounts and promotions are in Eastern Standard Time (E.S.T).
Unfortunately, due to certain manufacturer mandates not all items are eligible for discounts.
Order By Phone: 888.568.3775 (Toll Free)
Monday - Friday 8:00am to 4:00pm EST
Please have your credit card, exp. date, and catalogue available. For information on orders already placed, please call Customer Service.
Order By Mail:
Lane Direct™
46750 Port St.
Plymouth, MI 48170-6031
Fill-out an order form completely, check that your name, address, and phone number is correct, sign the age declaration, include your check, money order, or credit card payment. Please include your phone number in case we have questions about your order.
Printable Order Form:
Click here or on the image above to open a Printable Order Form to mail your order in.
Please complete the form with your chosen form of payment and mail to:
Lover's Lane (or Lane Direct)
46750 Port St.
Plymouth, MI 48170-6031
Order Online: loverslane.com
You can place your order online 24/7 and learn more about the Romantic and Intimate Gifts we offer. All credit card transactions are secure. Once you have submitted an order, it cannot be canceled. All Sales and orders that are eligible for discounts or promotions will expire at midnight EST on the final day.
For orders outside of US and Canada, Paypal is required for checkout.
Customer Service: 888.568.3775 (Toll Free)
If you have a question about an order you have placed or one you have already received, call our Customer Service Department Toll Free Monday - Friday 8:00am to 4:00pm EST.
Should you have any questions at all, please feel free to contact us via:
E-mail: [email protected]
Please allow us 24-48 hours to respond to your email.
Customer Service: 888.568.3775 (Toll Free)
Monday - Friday 8:00am to 4:00pm EST
Sales: 888.744.5683 (Toll Free)
Mail:
Lane Direct™
46750 Port St.
Plymouth, MI 48170-6031
